These Terms and Conditions govern the use of the website and services provided by INFINITY OCCASIONS LIMITED, an Italian restaurant and takeout service operating in the United Kingdom. By accessing our website, placing orders, or making reservations, you agree to be bound by these terms during all interactions with our business.

1. Acceptance of Terms

Your use of our website and services constitutes full acceptance of these Terms and Conditions. These terms remain in effect for the duration of your relationship with our business.

We reserve the right to update these terms periodically. Updates take effect immediately upon posting on our website. Your continued use of our services following updates confirms acceptance of the revised terms during subsequent interactions.

2. Service Provision

INFINITY OCCASIONS LIMITED provides Italian restaurant dining and takeout services during published business hours. We strive to maintain consistent service availability during operational periods.

Service offerings, menu items, and pricing are subject to change without prior notice. We will make reasonable efforts to update our website promptly to reflect current offerings during regular business operations.

3. Order Placement and Confirmation

Orders may be placed through our website, telephone, or in-person during business hours. All online orders require completion of the checkout process and payment authorization.

Order confirmation occurs in real time upon successful payment processing. Confirmation details will be provided via email or SMS during the order completion process.

We reserve the right to refuse or cancel orders at our discretion during order processing or fulfillment periods.

4. Payment Terms

All payments must be made in full at the time of order placement using approved payment methods. Payment processing occurs in real time during the order checkout process.

We utilize secure payment processing services to handle all financial transactions. Payment information is not stored on our servers beyond the immediate transaction period.

Price adjustments or refunds will be processed within standard operational periods following order cancellation or modification.

5. Cancellation and Refund Policy

Takeout orders may be cancelled up to 30 minutes prior to the scheduled pickup time for a full refund. Cancellation requests received within 30 minutes of pickup time may be subject to a processing fee.

Restaurant reservations may be cancelled without charge up to 24 hours before the reservation time. Cancellations within 24 hours may incur a fee equivalent to the deposit amount.

Refunds are processed using the original payment method within 3-5 business days following approval during operational periods.

6. Delivery and Pickup

Takeout orders are available for pickup during business hours at the designated time specified during order placement.

Delivery services are available within specified geographic areas during operational hours. Delivery times are estimated and may vary based on order volume and traffic conditions during delivery periods.

Customers are responsible for providing accurate delivery information during order placement. Incorrect information may result in delivery delays or additional charges during the delivery process.

7. User Responsibilities

Users agree to provide accurate and complete information during order placement and account registration. Information updates should be made promptly during account management sessions.

Users are responsible for maintaining the confidentiality of account credentials during the entire period of account ownership.

Users must use our services in a lawful manner that does not infringe on the rights of others during all service interactions.

8. Intellectual Property

All content on our website, including text, images, logos, and menu designs, is the exclusive property of INFINITY OCCASIONS LIMITED and protected by intellectual property laws during the entire period of ownership.

Unauthorized reproduction, distribution, or modification of content is prohibited without prior written consent during any usage period.

9. Limitation of Liability

INFINITY OCCASIONS LIMITED shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services during any service period.

Our liability for direct damages is limited to the total amount paid for the specific order or service in question during the transaction period.

We are not responsible for delays or failures caused by circumstances beyond our reasonable control during service provision periods.

10. Governing Law and Disputes

These Terms and Conditions are governed by the laws of England and Wales for the entire duration of their effect.

Any disputes arising from these terms will be resolved through amicable negotiations during standard business hours before pursuing formal legal proceedings.

11. Contact Information

For questions regarding these Terms and Conditions, please contact us using the provided company details during standard business periods.

All inquiries will be responded to within 48 hours during operational business periods.